Terms and conditions
Last Updated: [28.12.2025]
Welcome to Scan2Meal (“we,” “our,” or “us”). By downloading, accessing, or using the Scan2Meal mobile application (the “App”), you agree to be bound by these Terms and Conditions (“Terms”). If you do not agree to these Terms, please do not use the App.
1. Description of Service
Scan2Meal provides AI-powered tools to help users manage their kitchen inventory and nutrition. Services include scanning grocery receipts and fridge photos to create digital pantry logs, generating personalized recipes, and tracking macronutrients and calories.
2. Medical & Nutrition Disclaimer
The App does not provide medical advice.
- Informational Use Only: All nutritional data, meal plans, and dietary suggestions provided by Scan2Meal are estimates generated by Artificial Intelligence (AI) and are for informational purposes only.
- Accuracy: While we strive for accuracy using services like Perplexity and OpenAI, we cannot guarantee the precision of calorie counts, macro breakdowns, or ingredient detection.
- Health Conditions: You should consult a healthcare professional before starting any new diet or meal plan, especially if you have allergies, medical conditions, or specific dietary requirements. Reliance on any information provided by the App is solely at your own risk.
3. User Accounts
- Registration: To use certain features, you must register an account using an email/password, Google Sign-In, or Apple Sign-In.
- Security: You are responsible for maintaining the confidentiality of your login credentials. You agree to notify us immediately of any unauthorized use of your account.
- Data Accuracy: You agree to provide accurate information regarding your dietary preferences, allergies, and goals during the onboarding process to ensure the AI functions correctly.
4. Subscriptions and Payments
- Premium Features: Scan2Meal offers a “Premium” subscription that unlocks unlimited scans, advanced AI recipe variants, concierge calorie tracking, and priority support.
- Billing: Subscriptions are managed and billed through third-party platform providers (Apple App Store or Google Play Store) via RevenueCat.
- Free Trial: We may offer a 7-day on Google Play and 3-day on AppStore free trial. If you do not cancel at least 24 hours before the trial ends, you will automatically be charged for the selected subscription plan.
- Cancellations: You must cancel your subscription through your device’s specific App Store settings. Uninstalling the app does not cancel your subscription.
- Refunds: Refund requests are handled directly by Apple or Google according to their respective refund policies.
5. User Content and AI Interaction
- Photo Uploads: You grant us permission to process photos you upload (e.g., receipts, fridge contents, meals) using our AI vendors (OpenAI, Perplexity) to provide the Service.
- AI Limitations: You acknowledge that the App uses AI to identify ingredients and generate text. The AI may occasionally misidentify items or hallucinate ingredients. You are responsible for verifying the accuracy of the pantry log and recipe instructions before cooking or consuming.
6. Acceptable Use
You agree not to:
- Use the App for any illegal purpose.
- Upload photos that contain prohibited, offensive, or illegal content.
- Attempt to reverse engineer the App or its API.
- Share your Premium account access with others.
7. Third-Party Services
The App utilizes third-party services to function, including:
- Supabase: For authentication and database storage.
- OpenAI & Perplexity: For image recognition and recipe generation.
- RevenueCat: For subscription management. Your use of the App is also subject to the privacy policies and terms of these third-party providers.
8. Termination
- By You: You may stop using the App at any time. You can delete your account via the “Delete Account” option in the Profile settings.
- By Us: We reserve the right to suspend or terminate your access to the App if you violate these Terms.
9. Limitation of Liability
To the fullest extent permitted by law, Scan2Meal shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the App, including but not limited to damages for loss of data, errors in nutritional tracking, or reliance on dietary suggestions.
10. Changes to Terms
We may modify these Terms at any time. We will notify you of significant changes through the App or via email. Your continued use of the App after such changes constitutes your acceptance of the new Terms.
11. Contact Us
If you have any questions about these Terms, please contact our support team on email contact@scan2meal.app.
